Q: What does the web site migration service entail? Will my site be secure?
A: The website migration service available at TSO Hosting is totally free of cost and involves transferring all your web files, databases and emails from your current hosting provider to your brand new hosting account with us. We will also modify all the settings necessary for your sites to be fully operational on our state–of–the–art cloud hosting platform.Our techs are fully capable of moving any kind of website. With years of practical experience behind their backs, they are well–versed in the specificities of our hosting platform, our Control Panel and all other famous Control Panels. For them, transferring a custom application with numerous custom libraries is as elementary as moving a simple WordPress–based blog.
Q: How long will it take for my website to be migrated over to your platform?
A: There are lots of aspects to take into account – the overall amount of web files, the size of the database, the complexity of the web site itself and the present workload of our web site migration professionals, etc. Nevertheless, we do our very best to accomplish all website migrations in a 48–hour period. Smaller sites are transferred faster – usually in under 24 hours.
Q: My privacy is vital to me. What details do you need?
A: We don’t need any private details. We will need, however, the login information for your old web hosting account along with the name of the web site that you would like to migrate.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my website?
A: No. Your site will continue to be accessible online during the migration. As soon as everything is completed on our end, we’ll tell you so that you can examine it and check for any problems. If everything is fine, all you will need to do is edit your domain name’s DNS resource records.
Q: Will my old hosting provider know that I’m leaving them?
A: Nah. Aside from your login info for the Control Panel, we won’t need anything. We will never get in touch with your web hosting provider. They will not know anything about the migration either.
Q: Which web hosting platforms do you support?
A: Yep. We support all conventional Linux–based hosting platforms. We do not support Windows–powered hosting platforms, since we do not offer Windows hosting services ourselves.Furthermore, we don’t support proprietary site creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.