Find out just what phone support includes in the web hosting community.
There are a lot of cloud web hosting companies available, still the majority of them are resellers who have minimal resources, especially when it comes to support. One of the ways to distinguish them is the option to contact the company by phone. The type of support that you'll receive via this way of communication varies depending on the supplier - several of them provide you with expert telephone support, while others offer general and customer support only since some issues are more time-consuming and it would be quicker to be resolved via a trouble ticket, particularly when the situation needs to be escalated. Nonetheless, it is good to find that you could always reach your hosting provider since there're a lot of small-scale problems which can be managed without difficulty and in a very timely manner through a call, not mentioning that you'll be able to get more details regarding the services even before you become a customer.
Phone Support in Cloud Web Hosting
In case you decide to employ one of our cloud web hosting plans, you will be able to contact our support team over the telephone for 14 hrs a day. We will help you choose the ideal plan for your websites since we think that it's better to discuss these matters with a live person. If you already have an account, we will assist you with your sales/billing questions as well as general issues, even with some tech problems which do not need a lot of time or escalation to an administrator since it will be more convenient to open a support ticket for time-consuming problems and have the entire communication in a single place. We have phone numbers in the US, Great Britain and Australia, so you are able to call the one you prefer and talk to one of our agents.