One-Hour Response Guarantee in Cloud Web Hosting
Our cloud web hosting plans offer a 60-minute reply time guarantee, so irrespective of what enquiry or problem you may have, we will always be there to lend a helping hand. The fact is, it seldom takes more than half an hour to get an issue resolved or an enquiry answered, and this is valid for both sales and technical matters. Our client care staff reps are available 24x7, even on public holidays and weekends, which implies that you will obtain prompt assistance whenever you need it. We understand just how expensive time can be, so by the time we reply to your support ticket or email, we will have explored the matter and, in case we haven’t sorted it out, we will provide you with more information about what you need to do on your end – when the case necessitates it. With our support service, you can be sure that there will be somebody to help you out straight away, irrespective of what time it is.