Although the hosting service supplied by the different companies seems identical, each provider has got their own platform with its own modifications and different ways to complete particular things. In cases like this, an exhaustive knowledge base will be rather useful both for persons with no experience and for technically seasoned individuals who will ultimately discover how specific procedures are executed, but will lose valuable time in the meantime. The objective of such a knowledge base is to make the service fast and simple to use, saving users plenty of time and effort. The end result is more satisfied customers, since they can quickly find the information they want, and substantially less work for the support team representatives, because usually the vast majority of the queries and difficulties that customers have got are already listed in the knowledge base. Provided that the articles themselves are expertly written and encompass more topics, you will be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans include an in-depth knowledge base where you can find information on all the complications that you might possibly bump into and their resolutions. You can acquaint yourself with how to set up and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are correct, but nonetheless you’re unable to send emails, for example. We have done our absolute best to be as comprehensive as possible and to encompass all the available options so as to save you time and effort and to supply you with different solutions for every problem. The knowledge base comprises educative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in each section of the Control Panel, whereas if you wish to check the full archive of articles, you should go to the dedicated Help section.