Customer Support Channels
A 1–hour Response Guarantee
Our client help team is educated to fast deal with all cloud web hosting plans users’ concerns and help questions. Via our ticket system, you’ll be able to send your issue and a support staff representative will likely get back to you in less than maximum one hour. In fact, practice has demonstrated that the standard response period is 20 mins.
A Top–quality Support Service
Our assistance service is provided by a crew of certified professionals that are able to reply to your question promptly. You can easily make contact with the support team by launching a help and support ticket from your Hosting Control Panel or by sending us an e–mail. On working days, you can also contact us on the telephone or make use of the live chat solution.
An Intuitive Help Section
We have integrated a detailed education base into the Control Panel to help you to receive valuable step by step recommendations at any time. Each section of the Control Panel has its own contextual support area featuring a group of how–to content articles. We have also prepared movies to present you with a better idea of how to accomplish any given process.